Last Updated: [Feb 2025]

1. Introduction

Welcome to charlieosborne.co. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit charlieosborne.co, engage with our services, or contact us.

By using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a) Information You Provide Voluntarily

• When you contact us via forms, email, or sign up for services, we may collect:

  • Name

  • Email address

  • Phone number (if provided)

  • Company name (if applicable)

  • Any other details you provide

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Pages visited and time spent on our site

• Device and operating system information

• Cookies and tracking technologies

c) Payment Information

If you purchase services from us, payments are processed through third-party providers (e.g., Stripe, PayPal). We do not store payment details.

3. How We Use Your Information

We use your data to:
✅ Provide and improve our services
✅ Respond to inquiries and communicate with you
✅ Process payments and manage bookings
✅ Send newsletters, updates, and promotions (only with your consent)
✅ Analyze website traffic and improve user experience

We never sell or rent your personal data.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

Types of cookies we use:

• Essential cookies – Required for website functionality

• Analytics cookies – Help us understand website traffic (Google Analytics, etc.)

• Marketing cookies – Used for advertising and retargeting (if applicable)

You can opt out of third-party tracking via your browser settings or online privacy tools.

5. Data Sharing & Third-Party Services

We may share your information with:

• Service providers (hosting, analytics, payment processors)

• Legal authorities if required by law

• Business partners (only with your consent)

All third-party services we use comply with GDPR and relevant data protection laws.

6. Data Security

We implement security measures to protect your data. However, no online service is 100% secure, so we encourage strong password practices and data awareness.

7. Your Rights (GDPR & UK Data Protection)

If you are in the UK or EU, you have rights over your personal data, including:
🔹 Access: Request a copy of your data
🔹 Correction: Ask for incorrect data to be updated
🔹 Deletion: Request data to be erased (“right to be forgotten”)
🔹 Restriction: Limit how we use your data
🔹 Objection: Withdraw consent for marketing communications

To exercise these rights, contact us at hello@osbornebranding.com

8. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy policies.

9. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the latest update date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:
📧 hello@osbornebranding.com
🌍 charlieosborne.co